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Question
______ involves being aware of interactions that could generate conflict, anticipating possible unpleasant reactions in order to reduce negative emotions.
Answer
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Related questions
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Evaluate the ethical impact of your organizations performance evaluation and reward system.
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a. authentic leadership
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What are critical incidents that play an important role in a persons life and development?
a. balanced processing
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Rob was always quick to pretend to care about others, but usually he would end up gossiping about them later. He also tended to be overly complimentary of his own skills, but emotionally cold when it came to complimenting others. The kind of behavior is Rob displaying is ______ leadership.
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______ leaders lack self-control and are enabled by followers who dont want to intervene or cant.
a. intemperate
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To avoid becoming dependent on a toxic leader, ______.
a. adopt a protective position
b. learn to be reactive
c. let individuals self-select for leadership positions
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Which type of follower is made up of true believers who share the values and goals of their toxic leaders?
a. opportunist
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Exercising courageous followership requires both challenge and ______.
a. friendship
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d. none of the above
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Administrative assistant Ralph sees himself as a partner with his boss Andre. To encourage Andre to act ethically, Ralph tries to set a good moral example. Ralph is using which ethical influence tactic with his leader?
a. guiding
b. modeling
c. sensemaking
d. eliciting
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The non-profit relied heavily on its volunteers. Amanda had volunteered with them for 10 years and found the responsibilities to be increasingly time consuming which affected her regular commitments to family and work. Amanda faces the challenge of ______ as a follower.
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b. obligation
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As a manager, how would you reduce the frequency of aggression in an organization?
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______ behavior is the most destructive form of conflict at work.
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When conflict arises, mutually agreed upon guidelines to process the conflict can be beneficial.
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An integrative approach to bargaining encourages unethical behavior.
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Which of the following individuals is associated with the theory of dialogue?
a. Arelene Hochschild
b. Lord Acton
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Elisabet knows that she must control her anger if she is going to change her bosss mind about supplying more money for her project. To succeed, she must demonstrate the skill of ______ emotions.
a. understanding
b. using
c. managing
d. identifying
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In this type of confirming response, one communicator accepts the feelings of the other as legitimate ______.
a. endorsement
b. acknowledgement
c. recognition
d. helpfulness