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Question
_____ is a state of mind based on employees' attitudes and satisfaction with the organization.Answer
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Related questions
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_____ is the term often used to refer to discrimination based on a person's sexual orientation.
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Describe sexual harassment as defined by the Equal Employment Opportunity Commission (EEOC).
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Billie aims to have an annual income of $200,000 by March, 2019. Which of the following steps of the career planning model does this best represent?
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The career stage at which employees are required to take personal initiative to develop necessary job skills is _____.
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Which of the following is a time management technique?
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Which of the following is a way to help overcome procrastination?
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Should religious people be given breaks and a special place to pray during their work time?
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Have you ever seen any employees under the influence of alcohol or drugs at work? How did their substance use affect their ability to work?
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A customer has complained that the cashier has made a mistake and charged her more than what she owed. As a manager, which of the following steps would you take first to handle this complaint?
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B. Admit you made a mistake.
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Which of the following is the final step of the complaint model?
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_____ are work-life benefits that offer professional counseling for personal, family, and/or substance abuse problems.
A. Employee assistance programs
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_____ are work-life welfare packages that let employees choose the packages that best suit them.
A. Life packages
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Which of the following comments is a sexist way to describe a businesswoman?
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"Minorities who are managers have difficulty in situations calling for quick and precise decisions," says Rohan, who is a supervisor at Trades Inc. Rohan's statement can be best categorized as a _____.
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Which of the following laws protects people with HIV or AIDS from discrimination?
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Support for affirmative actions has increased manifold.
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During interviews, it is illegal to ask a person's maiden name or whether the person has changed his or her name.
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To help overcome prejudice and discrimination, organizations train their employees to value employee differences to help ensure high-quality relationships.
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Describe the organizational culture at a firm for which you work or have worked. Does or did the organization strive to have a strong positive culture? If so, how?
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Give a specific example of when a change model would be helpful to a specific manager.
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Give one or more examples of a type of change you experienced in an organization. (Identify it as task change, structural change, technological change, or people change.)
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Ian is a clerical worker. He sorts files, as do the other ten employees in the department. All the employees know that they are supposed to place the files in the exact place when they are finished so that others can find them when they need them. As a rule, employees should have only one file out at a time. Ian's supervisor notices that Ian has five files on his desk of which one is a file that another employee urgently needs. Which of the following steps of the coaching model should Ian's supervisor take immediately after describing to Ian his current behavior?
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"I can see a lot of improvement in your presentation skills." With which of the following steps of the training cycle can this statement be best identified?
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B. Step 2: Setting objectives
C. Step 3: Conducting the training
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