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Question
IT supports CRM with front and back office systems. Which statement describes a front office system?A.The notepad that salespeople use to record customer information while at the customer site
B.The computer interfaces that collect customers' information and sends it to the main information system
C.The computer systems that process customer orders and other customer information
D.The systems that interact with the supply chain management systems
Answer
This answer is hidden. It contains 2 characters.
Related questions
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E-commerce is commerce, but it is commerce accelerated and enhanced by IT, in particular the Internet
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If you were to purchase a song from iTunes with your new cell phone, what type of technology would you be using?
A.M-commerce
B.IBuy
C.E-commerce
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What is the difference between a smart card and a digital wallet?
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D.A digital wallet contains a smart card; a smart card is part of the digital walled along with other personal consumer information
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What is a credit-card like device that contains an embedded chip on which digital information can be stored and updated?
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What is the term used to describe an ad that appears after you close your current browser window?
A.AdWare
B.E-Marketing ad
C.Online or banner ad
D.Pop-under ad
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What is the term used to describe a small Web page containing an advertisement that appears on your screen outside the current Web site loaded into your browser?
A.AdWare
B.E-Marketing ads
C.Online or banner ads
D.Pop-up ads
Q:
What is the difference between horizontal e-marketplaces and vertical e-marketplaces?
A.Vertical e-marketplaces support commerce between multiple industries; horizontal e-marketplaces support commerce between businesses from the same industries
B.Vertical e-marketplaces support commerce between businesses from the same industry; horizontal e-marketplaces support commerce between businesses from different industries
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Before you think about technological solutions to business problems or opportunities enhanced by technology, what should you have?
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B.An infrastructure that can support technological enhancements
C.Financial backing
D.An understanding of customers, supporting infrastructure, and financial backing
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Which of the following models is very small?
A.G2G
B.C2G
C.E-GG
D.B2C
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A.Marketplaces that support e-voting on current issues
B.A marketplace that facilitates individuals selling products and services to a government entity
C.The use of digital technology to transform government operations
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Which e-commerce business model depicts demand driven by the consumer with supply driven by the business?
A.B2C
B.C2B
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Which type of e-commerce occurs when an individual sells products and services to a government entity?
A.C2G
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