Question

Jacob manages editors for specialty books, such as gifts, children, poetry, in a religious publishing house. The turnover rate for the industry is 20% during the first year. Jacob's director has just informed him that his turnover rate for new employees is 60%. The rest of the house is just under 20% for similar employees. What comments should Jacob make at this time?
a) It appears that during the encounter process my employees become totally disillusioned with the realities of the job, and resign.
b) We should begin to recruit from different universities.
c) Thank you for this excellent performance evaluation. I will try to continue my good work.
d) Most of my employees take longer to internalize organizational goals and norms than other workers.
e) My employees are well aware of the performance criteria I use for productivity evaluation.

Answer

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