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Question
Jake is a change leader who is responsible for bringing about a transformational change in his organization. He forces resisters to accept change by threatening them with a variety of undesirable consequences if they do not cooperate. Which of the following approaches is used by Jake to deal with the resistance to change?a) Education and communication
b) Participation and involvement
c) Manipulation and cooptation
d) Explicit and implicit coercion
Answer
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