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Question
Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans, talking clients through the loan process, and providing loans to members. What type of processes does Jessica primarily work with?
A. business-facing processes
B. industry-specific customer-facing processes
C. customer-facing process
D. industry-specific business-facing processes
Answer
This answer is hidden. It contains 143 characters.
Related questions
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Disruptive technology tends to provide us with better, faster, and cheaper products.
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B. usability
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D. financial
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B. the time it takes to respond to user interactions, such as a mouse click
C. the amount of information that can travel through a system at any point in time
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What is the term for the most successful solutions or problem-solving methods that have been developed by a specific organization or industry?
A. ROI
B. metrics
C. best practices
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A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure. Which type of metrics do they focus on?
A. effectiveness MIS metrics
B. efficiency MIS metrics
C. endurance MIS metrics
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What types of metrics measure customer satisfaction?
A. efficiency MIS metrics
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Q:
What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?
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Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which of the following represents a key performance indicator?
A. create high-quality products
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A. flat line
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C. circle
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Internet marketers must develop ________ to build strong relationships with customers to ensure loyalty.
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B. consumer testimonials
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B. content providers, infomediaries, online marketplaces, portals, service providers, transaction brokers
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B. Amazon
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D. brick-and-click, brick-and-mortar, brick-and-virtual
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A. a business that operates only on the Internet without a physical store
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C. a business that sells services only in a physical store
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Q:
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A. fuzzy logic
B. virtual reality
C. expert system
D. genetic algorithm
Q:
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B. virtual reality
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As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team. Today Jerry is analyzing his data using aggregation techniques allowing him to see simple roll-ups to complex groupings of interrelated information. Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?
A. slice-and-dice
B. pivot
C. drill-down
D. consolidation
Q:
Which of the following business ideas is not using AI?
A. Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million.
B. McDonalds unveils a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
C. Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters.
D. Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver.