Question

Jetline Airways regularly e-mails its customers with quarterly statements of their earned frequent flier miles. Now, to save money, the company is going to stop mailing statements and ask customers to look up the information on the airline's website. Which of the following illustrates the best way to recast the situation as a positive message?

A. This is your last Preferred Passenger paper statement.

B. Next month onwards, we will be unable to mail you frequent flier miles earned.

C. New, convenient online statements will replace this quarterly mailing.

D. Please check our website every time you need details about frequent flier miles earned.

E. If you need updates about frequent flier miles earned, refer to our website.

Answer

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