Question

Joanna is conducting a training session at her organization for the first time. She is nervous and wants to make a good impression; mostly, she wants the new trainees to perceive her as a person with experience and authority. Which of the following behaviors will help her make the most effective authoritative impression?

A. Ending her sentences on a higher pitch

B. Smiling frequently through the presentation

C. Nodding to express listening or engagement

D. Taking up space by spreading her materials on the table

E. Tilting her head repeatedly to show concern or interest for individuals

Answer

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