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Question
Jose was getting ready for his first performance evaluation at his new company. The room where the evaluation was to take place was cramped and dimly lit. He was uncomfortable and this highlighted his nervousness. Though he had prepared for an open, honest discussion with his supervisor, he found himself to be more defensive when he was confronted with constructive feedback. What element of the importance of human communication in business and professional contexts does this example illustrate?
a. Communicators are impacted by their previous communication experiences.
b. Role-taking is critical to the success of business and professional communication.
c. Feedback is critical to the success of business and professional communication.
d. Internal noise influences communicators.
Answer
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