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Question
Joshua, who works for a telecom company, has recently been made to move to a new project. Joining in the middle of a fully functioning program makes him feel lost and frustrated. Over lunch, Joshua shares his concerns with his colleague, Larry, and says, "I do not know why I have been moved into a project when it is so close to completion. What is worse, I was not briefed about the details of the project. I do not know how I can help achieve the projects goals when I cannot understand the processes well." What should Larry say that will show that he understands and empathizes with Joshua's problem?
Answer
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