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Question
KEYS, a communication process designed to enhance your ability to critically assess and then improve your communication skills, stands for ______.
a. know yourself, evaluate the professional context, your communication interaction, step back and reflect
b. kinesics, extemporaneous, your nonverbal and verbal strengths and weaknesses
c. know your communication, evaluate the reaction, your communication competencies, success strategies
d. keys to communication skills, exemplify and enhance, your own and the communication of others, signs and symbols
Answer
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