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Question
Kyoko is managing a team of people who are working on a critical project. She wants to use positive reinforcement, but the days are so busy that she never seems to find the time. What should Kyoko do to best overcome this obstacle to the use of positive reinforcement?a. Ask the employees what they want her to say or do.
b. Put her own needs aside, lengthen her days, and continue dipping from her "bucket."
c. Give everyone a pay raise upon the project's completion.
d. Plan and set aside a few minutes each day to provide positive feedback.
Answer
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Case 2.1
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Case 1.1
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Case 1.1
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