Question

Managers of Generation Y workers must keep in mind that in order to create and maintain a positive work environment,
a. they must use positive reinforcement cautiously so as not to fuel self-preoccupation and narcissism.
b. frequent feedback and affirmation are critical.
c. they must use more tangible forms of recognition, such as trophies and awards.
d. extending courtesies are not as important.

Answer

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