Question

Match each item with a statement below.
a. outcome measures of quality
b. Planetree
c. quality improvement interventions
d. Total Quality Management
e. Business Process Re-engineering
f. structural measures of quality
g. Pay-For-Performance
h. Pebble Project
i. High-Reliability Organizations
j. process measures of quality

1) Incorporates a culture and processes to "radically reduce system failures and effectively respond when failures occur"
2) Reimbursement for healthcare services that is designed to link payment incentives to quality and performance outcomes
3) Describes efforts to radically review and re-organize existing, or adopt new and innovative, work processes designed to improve customer value, organizational efficiency, and market competitiveness
4) Developed a model of care that is a "patient-centered, holistic approach to healthcare, promoting mental, emotional, spiritual, social, and physical healing"
5) Based on aspects of an organization or an individual's actions that could impact overall quality or organizational performance
6) Designed to decrease medical errors and enhance patient safety
7) Metrics based on the results of work performed
8) Initiative through the Center for Health Design, which is working with partners to develop facilities that incorporate "evidence-based design" features demonstrated to reduce errors, improve quality and efficiency, and improve work experience
9) Indicators of the activities involved in carrying out work in an organization
10) A participative, systematic approach to planning and implementing QI in quality

Answer

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