Question

Media richness theory claims that

a. communication media differ in their inherent capacity to show nonverbal cues, provide rapid feedback, present personality traits, and permit language variety

b. media richness varies from low to high as you move, in sequential order, from

text-only communication to audio, to video, and finally to face-to-face transactions

c. communication media with high richness are presumed to be impersonal and cold

d. rich media are the least effective for dealing with complex, uncertain topics

Answer

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