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Question
Michelle Oliver works at a fashion boutique in California and recently received an e-mail from a client enquiring about details on their new line of winter clothing. In response, she sent all the important details on time; however, she made a small blunder of leaving out information on minor handling tips for the clothing. Which of the following should she say in her follow-up e-mail to the client?
A. "I am extremely sorry about skipping out the details on handling tips. Please find enclosed the details on the same."
B. "Please accept my sincere apologies for missing out information on handling tips for the clothing line."
C. "I am sorry I missed out information on handling tips for the clothing line. I can ensure you this will not happen again."
D. "Please find enclosed the details on handling tips for the winter line of clothing which I missed out last time."
E. "I think I missed out on sending the details on handling tips because it was on my other folder. Please accept my apologies."
Answer
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