Question

Mystery shoppers are people
A. hired by a firm to get legal, though not necessarily ethical, information about competitive firms.
B. hired by a firm's employees to prove to the courts that competitors are using unfair pricing practices.
C. hired by a customer to report on illegal or unethical practices that are regularly taking place at a particular establishment.
D. who pose as customers to check on a firm's products or services and are paid to write a detailed report on their experiences.
E. hired by law firms to check on the safety of their clients' products.

Answer

This answer is hidden. It contains 36 characters.