Question

NARRBEGIN: R.H. Kurt & Son
R. H. Kurt & Son
R. H. Kurt & Son, Inc., distributes rifles for both hunting and target shooting, rifle barrels, triggers, cleaning equipment, and reloading equipment to sporting equipment retailers and many large discount stores. It carries products from 41 different manufacturers. The manufacturers whose products it carries are known for producing superior products and are leaders in their industries. In addition, Kurt is able to repair damaged rifles through its gunsmith service, which is available to all of its retailers.
NARREND
Refer to R.H. Kurt. If Kurt wished to make sure its gunsmith service was profitable, it must consider:
a. how it can minimize the time a customer must wait for his or her rifle to be repaired
b. how the opening of hunting season will affect demand for its services
c. how to maintain an adequate staff
d. whether to ship the repaired rifle to the customer or the retailer
e. all of these options

Answer

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