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Question
Objectives should __________.a) be specific
b) have a lofty goal
c) be a well-kept secret
d) be easily accomplishable
Answer
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c) High market shares, low-growth market
d) Difficult for strategic decision making
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a) negotiation; implementation
b) implementation; direction
c) formulation; implementation
d) formulation; review
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a) C2B business strategy
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a) multidomestic strategy
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c) diversification strategy
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Which of the following is an example of a strategic question for a functional strategy?
a) "How can we best utilize the marketing department to support implementation of the business strategy?"
b) "What kind of product or service mix should we have?"
c) "How are we going to compete for customers within this this industry and in this market?"
d) "In what industries and markets should the corporation compete in?"
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Which of the following is an example of a strategic question at the business strategy level?
a) "How are we going to compete for customers in a competitive market?"
b) "What is our role in supporting engineering?"
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An environment for making decisions in which information is incomplete, yet one can still reasonably estimate probabilities for the outcomes of various options is called a(n):
a) risk environment.
b) certain environment.
c) uncertain environment.
d) programmed environment.
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An environment in which managers have complete information on possible alternatives and their consequences for them to make decisions is called a __________ environment.
a) favorable
b) good
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__________ are managers who are comfortable with intangibles and value flexibility and human relationships.
a) Risk takers
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The three different conditions or problem environments in which managers make decisions are:
a) good, neutral, and bad.
b) certain, risk, and uncertain.
c) absolute, uncertain, and indeterminate.
d) certain, absolute, and risk.
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James is a proactive information gatherer and a forward-thinking manager. He is an example of a:
a) problem seeker.
b) problem avoider.
c) problem creator.
d) problem solver.
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Do you support the classical view of corporate social responsibility? Give reasons.
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What does the statement "Something may be legal but unethical" mean?
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A(n) __________ is a formal statement of values and ethical standards.
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__________ justice focuses on treating people the same regardless of personal characteristics.
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The main reason for the actions of whistleblowers is the praise and recognition that they receive from the companies in which they uncover unethical practices.
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Values tend to be quite flexible within individuals; therefore, employees can be trained to hold certain values.
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Many companies are developing a formal statement of values and standards called a __________.
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b) corporate beliefs statement
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a) Decide which option to follow.
b) Recognize the ethical dilemma.
c) Get the facts.
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a) eliminating
b) dismissing
c) acknowledging
d) rationalizing
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__________ involves building and maintaining positive relationships with other people.
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The __________ view of organizations puts customers at the top and being served by nonmanagerial workers who are supported by team leaders and higher-level managers.
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A manager is held accountable by __________ and is dependent upon his or her __________.
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__________ describes the requirement of one person to answer to a higher authority for performance achieved in their area of responsibility.
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Global sourcing involves contracting for work to be performed in other countries.