Question

Omega, Inc., sells business application softwareaccounting and book­keeping programs, blank business forms, inventory control functions, and so onin different combinations, in different packages, at different prices. Each package includes a shrink-wrap agreement that limits warranties and remedies. Precision Engineering Associates (PEA) buys an Omega package and uses the product. Later, PEA files a suit against Omega, claiming that the software is flawed and that the flaws caused PEA to suffer business losses. PEA asks for relief that exceeds the limits in the shrink-wrap agreement. What are shrink-wrap agreements? Are these agreements al­ways enforced? Under what circumstances is a court likely to enforce this agree­ment?

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