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Question
Organizational _____ consists of the shared values and assumptions of how its members will behave.A. climate
B. development
C. capital
D. culture
Answer
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Related questions
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_____ is the term often used to refer to discrimination based on a person's sexual orientation.
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Describe sexual harassment as defined by the Equal Employment Opportunity Commission (EEOC).
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Billie aims to have an annual income of $200,000 by March, 2019. Which of the following steps of the career planning model does this best represent?
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The career stage at which employees are required to take personal initiative to develop necessary job skills is _____.
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C. the 40s and 50s
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Which of the following is a time management technique?
A. Scheduling the next day before leaving work
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Which of the following is a way to help overcome procrastination?
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Should religious people be given breaks and a special place to pray during their work time?
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A customer has complained that the cashier has made a mistake and charged her more than what she owed. As a manager, which of the following steps would you take first to handle this complaint?
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B. Admit you made a mistake.
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Which of the following is the final step of the complaint model?
A. Paraphrase the complaint.
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_____ are work-life benefits that offer professional counseling for personal, family, and/or substance abuse problems.
A. Employee assistance programs
B. Wellness programs
C. Work-life balance classes
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_____ are work-life welfare packages that let employees choose the packages that best suit them.
A. Life packages
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Which of the following comments is a sexist way to describe a businesswoman?
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B. She follows through.
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Which of the following laws protects people with HIV or AIDS from discrimination?
A. Civil Rights Act of 1991
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C. Family and Medical Leave Act of 1993
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Support for affirmative actions has increased manifold.
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During interviews, it is illegal to ask a person's maiden name or whether the person has changed his or her name.
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To help overcome prejudice and discrimination, organizations train their employees to value employee differences to help ensure high-quality relationships.
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Describe the organizational culture at a firm for which you work or have worked. Does or did the organization strive to have a strong positive culture? If so, how?
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Give a specific example of when a change model would be helpful to a specific manager.
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Give one or more examples of a type of change you experienced in an organization. (Identify it as task change, structural change, technological change, or people change.)
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"I can see a lot of improvement in your presentation skills." With which of the following steps of the training cycle can this statement be best identified?
A. Step 1: Conducting needs assessment
B. Step 2: Setting objectives
C. Step 3: Conducting the training
D. Step 4: Measuring and evaluating results