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Question
Oshman manufactures small kitchen appliances, such as blenders, toasters, and mixers. The firm has nearly 80,000 employees in 22 countries. Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale. However, the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven.Which of the following, if true, supports the argument to replace Oshman's traditional appraisal methods with the performance management approach?
A) Oshman has experienced problems associated with central tendency and bias, and the firm wants to ensure that appraisals are legally sound.
B) Oshman executives want to align the firm's strategic plan with individual employee goals and development needs.
C) Oshman uses management by objectives as a primary appraisal method and requires supervisors to develop SMART goals.
D) Oshman executives believe that upward feedback helps managers improve their own management style and interpersonal skills.
Answer
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