Question

(p. 163) Which of the following is usually true about a firm's value chain?
A. Scrutinizing a firm's value chain may bring attention to several sources of differentiation advantage relative to competitors
B. Scrutinizing a firm's value chain does not usually reveal cost advantages or disadvantages
C. Scrutinizing the firm's value chain can minimize the activities that are critical to buyer satisfaction
D. Analysis of the firm's value chain can lead a firm to limit its market success

Answer

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