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Question
Palmer Industries has developed alliances with companies in Japan. The company anticipates that there will be extensive written communication between their, particularly via e-mail. In addition, face-to-face meetings will be conducted via video conferencing. Abigail Corinno, the Vice President for Palmer Industries, feels it would be a good idea to implement a communications program to make employees aware of the cultural differences. She asks the communications manager to compile a list of topics that should be included in the program. What major points should this list contain?
Answer
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