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Question
Rachel Hartley is a former top management graduate student who now works as a project manager at a retail firm. However, in spite of her strong educational background, she often finds it difficult to manage her team efficiently. She is not able to understand her team's emotions when they feel frustrated with a work challenge or when they need appreciation for a job well done. Which of the following does Hartley suffer from?
A) downing effect
B) low emotional dissonance
C) depressive realism
D) low cognitive dissonance
E) low emotional intelligence
Answer
This answer is hidden. It contains 105 characters.
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