Question

Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employees that began as a small restaurant in Seattle. Over the years, Red Robin has attempted to develop a reputation as a fun, family restaurant that offers both excellent food and service. Red Robin's core valueshonor, integrity, having fun, and continually seeking knowledgeserve as the basis for all of the firm's decisions and are even embroidered on the sleeves of every employee's uniform. As Red Robin continues to expand, executives are considering adding tests to the screening process.
Which of the following, if true, would best support the argument that Red Robin should use personality tests in the employee selection process?
A) Red Robin desires employees with extensive knowledge of the restaurant industry and at least 2 years of experience serving customers.
B) Red Robin encourages employees to participate in the firm's environmental stewardship program to show community support.
C) Red Robin seeks outgoing, motivated, and compassionate employees to enhance the experience of its customers.
D) Red Robin employees receive extensive training and are provided with opportunities to be promoted to management positions.

Answer

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