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Question
Review the following list of key terms and determine which one typically occurs during operational business process improvement.
A. automation
B. streamlining
C. reengineering
D. improvement
Answer
This answer is hidden. It contains 96 characters.
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A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure. Which type of metrics do they focus on?
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What types of metrics measure customer satisfaction?
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What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?
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Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which of the following represents a key performance indicator?
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B. virtual reality
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A. slice-and-dice
B. pivot
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Which of the following business ideas is not using AI?
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B. McDonalds unveils a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
C. Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters.
D. Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver.