Question

Ricks manager, Susan, called him into her office one afternoon to discuss his annual evaluation. As soon as Rick sat down, Susan said, Rick, your performance is unacceptable and Im going to have to let you go. After a moment of silence, Susan grinned and winked at Rick, and he knew she was joking. Susan used nonverbal communication to

a. reinforce the interpersonal nature of her message.

b. metacommunicate that she was teasing.

c. convey emotional meaning.

d. give her statement greater impact.

Answer

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