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Question
Robert is an effective supervisor because he has the ability to interpret a number of spoken and unspoken conversational cues. His subordinates in his sales division respect him because he also has the ability to develop strong rapport with each coworker by showing constant support. Which type of communication style is Robert demonstrating when he is showing support?
A. feminine
B. neutral
C. androgynous
D. masculine
Answer
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Related questions
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Which of the following would contribute to an effective delivery of a group presentation?
A. When it is your turn to speak, look at your teammates.
B. When you're not speaking, look at the audience with undivided attention.
C. If you are bored when a team member is speaking, look at your notes to hide your boredom.
D. Choose a seating format that will allow each speaker to get up and sit down without running into obstacles or bumping into one another.
Q:
All of the following are potential effects of group presentations on the audience EXCEPT:
A. hearing from several speakers can provide variety that can help keep the audience interested.
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For sales presentations, all of the following are suggested except
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Use a __________________ pattern of organization when the audience does not feel a strong need to change from the status quo.
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Q:
Which of the following is NOT a necessary question to ask when selecting the best of your proposed solutions?
A. Will the proposal bring about all the desired changes?
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Q:
You are on a team of students using the reflective-thinking sequence to select the communication text for next year's students. Currently, your team is completing the third step (identifying the criteria to use when you compare possible textbooks). Which of the following statements is NOT an example of a criterion?
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D. The content of the text we choose should be up to date.
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The first four steps of the reflective thinking sequence, in order, are:
A. define the problem; analyze the problem; establish criteria for a solution; generate possible solutions to the problem.
B. brainstorm solutions; analyze and decide on a solution; implement the best solution; follow up on the solution.
C. forming; storming; norming; performing.
D. orientation; conflict; emergence; reinforcement.
Q:
Which of the following does NOT describe the reflective thinking sequence?
A. a seven-step process
B. developed by John Dewey
C. a systematic way to solve problems
D. a meditation practice that is proven to improve communication
Q:
When a group uses the nominal group technique (NGT) method
A. ideas, along with their authors, are posted for all to see.
B. evaluation of ideas is conducted orally.
C. each member privately rank-orders the ideas that have been posted.
D. the final decision is made by majority rule.