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Question
Scenario 7.1Brilliance is a management consulting firm that has offices in six large Midwestern cities: Chicago, Detroit, Milwaukee, Minneapolis, St. Louis, and the headquarters, Kansas City. The head of human resources, Franklin Walker, is currently facing several challenges. First, the firm needs to hire about twenty-five new consultants each year to ensure enough consultants to fully staff all projects. The firm prefers to hire business managers with about 3 to 10 years' experience in manufacturing for these jobs, and recent recruiting efforts with advertisements have led to hundreds of responses. Brilliance's HR staff are overwhelmed with the volume of rsums they receive for processing.
Second, the firm would like to be able to recommend high-tech solutions for its customers. But many of Brilliance's consultants have been out of school for more than a decade, some for 30 years or more, and their skills are no longer cutting edge. Third, and most troubling, the head of Brilliance, Indira Chaudhuri, is in her late sixties. She has not yet announced any retirement plans, but she also has not identified anyone to assume her role when she does retire.
Refer to Scenario 7.1. Mr. Walker is analyzing the strengths and weaknesses, skill levels, and motivation of his current consultants. What is Mr. Walker doing?
a. Transfer of training
b. Setting training goals
c. Determining training content
d. Needs analysis
e. Workforce analysis
Answer
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