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Question
Selena's flight back to her hometown was delayed by two days, and she was very upset about having to pay for two additional nights at her hotel. While writing a complaint to the airline, which of the following should Selena follow?
A. She should ask for reimbursement of her accommodation expenses for those two days.
B. She should write in length explaining her predicament.
C. She should threaten to never fly with the airlines again.
D. She should begin the letter with a buffer.
E. She should ask the airlines to pay her for her entire trip's accommodation.
Answer
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