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Question
Service providers like cable companies have tiered pricing and also charge their customers according to a schedule of fees. Sometimes customers are able to get fees or service charges waived for a certain amount of time if they contact customer service and threaten to cancel their service. This type of negotiation is an attempt to practice
a. good customer service.
b. misleading pricing.
c. elastic price discrimination.
d. competitive pricing.
e. perfect price discrimination.
Answer
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