Question

TechSense, an electronics manufacturing firm, allows its customers to resell old TechSense products at their retail outlets. The firm reuses the metal, wires, and plastic extracted from these old productsin their new products. This way the company has been able to take waste management to a whole new level. According to the Buyer Utility Map, the firm is applying environmental friendliness utility lever in _____ stage of buyer experience cycle.

a. supplements

b. purchase

c. use

d. disposal

Answer

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