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Question
Terrance is concerned that printing and distributing coupons will be a waste of time and money because the coupons may not be redeemed. You remind him that:
a. the printing expenses are sunk costs and have no impact on the decision.
b. customers who received but did not redeem coupons actually increased their purchasing from the stores associated with the coupons.
c. he can still make a profit by issuing coupons.
d. coupons will attract only browsers but not shoppers.
Answer
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