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Question
Text analytics analyzes unstructured data to find trends and patterns in words and sentences. Text mining a firms customer support email might identify which customer service representative is best able to handle the question, allowing the system to forward it to the right person.
Answer
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A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure. Which type of metrics do they focus on?
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B. virtual reality
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A. slice-and-dice
B. pivot
C. drill-down
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Which of the following business ideas is not using AI?
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B. McDonalds unveils a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
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