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Question
The balanced scorecard enables managers to consider their business from all of the following perspectives EXCEPT:
A. customer perspective
B. internal perspective
C. innovation and learning perspective
D. ethical perspective
Answer
This answer is hidden. It contains 136 characters.
Related questions
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One of the following is not a type of risk that executives must address. Which is it?
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Management innovations such as total quality, just-in-time, benchmarking, business process reengineering, and outsourcing are important, but not enough for building sustainable competitive advantage.
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The three interrelated and principal activities of strategic management are: strategy analysis, strategy formulation, and strategy implementation.
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Fortune Brands states they will cut corporate overhead costs by $30 million a year. This is an example of a:
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B. financial strategic objective
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In contrast to the vision of an organization, its mission should:
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B. encompass both the purpose of the company as well as the basis of competition
C. encompass all the major rules and regulations of the corporate work force
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Examples of __________ include: To be the happiest place on earth (Disneyland), and Restoring patients to full life (Medtronic).
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The hierarchy of organizational goals is in this order (least specific to most specific):
A. vision statements, strategic objectives, mission statements
B. mission statements, strategic objectives, vision statements
C. vision statements, mission statements, strategic objectives
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Strategy formulation and implementation is a challenging ongoing process. To be effective, it should not involve:
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B. functional areas work together to attain overall goals
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B. elected by the shareholders as their representatives
C. elected by the public
D. only allowed to serve one term of four years
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__________ involves ensuring proper strategic controls and organizational designs.
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B. Corporate-level strategy
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Objectives in organizations should be clear, stated, and known by employees throughout the organization.
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Strategic objectives should be measurable, specific, appropriate, and realistic, but not constrained by time deadlines.
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B. Develop managerial role models.
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A. Goals and objectives that are uncertain prevent opportunism.
B. Traditional strategic controls are usually inappropriate.
C. Complacency about predetermined milestones can prevent adaptability.
D. Detailed plans are needed to maintain order.