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Question
The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.
A) absence of a good return mechanism
B) lack of security
C) inability to compare products
D) delay in receiving products
Answer
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Related questions
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The ________ is how Web pages are organized, labeled, and navigated to support browsing and searching.
A) Web design
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The ________ is the name-based address that identifies an Internet-connected server.
A) domain name
B) IP address
C) host name
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The most common EC project on the Internet is the information portal.
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A corporate collaboration system is a customer service approach that focuses on building long-term and sustainable customer relationships that add value for the customer and the company.
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Up-to-the-minute dynamic content is what attracts new and returning customers ("eyeballs") and makes them stay longer ("stickiness"), which builds customer loyalty.
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An informational Web site provides opportunities for the customers and the business to communicate and share information.
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Business process management (BPM) systems monitor the execution of the business processes so that managers can analyze and change processes in response to data, rather than on just a hunch.
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Organizational transformation is a comprehensive concept that implies not only a major change, but also a sharp break from the past.
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There is a serious downside for start-up businesses that acquire venture capital because they lose control over the business.
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An important source of financial support or direct funding for pre-VC (venture capital) firms is an incubator.
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The quality and usefulness of the user's experience when interacting with the website best defines
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B) increases employment.
C) reduces traffic-related pollution and congestion.
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A) a name typed at the end of an e-mail message by the sender.
B) a digitized image of a handwritten signature attached to an electronic document.
C) a secret code or PIN to identify the sender to the recipient.
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EC sellers need to protect against fraud and each of the following except
A) public keys.
B) customers who deny that they placed an order.
C) customers who give false credit card or bad check information in payment for products and services provided.
D) use of their name by imposter sellers.
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Important EC issues include
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Which of the following intellectual property laws protects inventions and discoveries?
A) patent law
B) trade secret law
C) law of licensing
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Which of the following intellectual property laws protects confidential business information?
A) patent law
B) trademark law
C) law of licensing
D) trade secret law
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A) citizenship
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