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Question
The concept of consistency in Web site design includes making sure that
A) Web pages look the same no matter which browser a customer is using.
B) all visitors consistently find what they are looking for.
C) the messages sent to customers who contact the company are consistent.
D) customers are treated consistently when they contact customer service.
Answer
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Related questions
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The ________ is how Web pages are organized, labeled, and navigated to support browsing and searching.
A) Web design
B) Web site map
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The ________ is the name-based address that identifies an Internet-connected server.
A) domain name
B) IP address
C) host name
D) URL name
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A) collaborative website.
B) social-oriented website.
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A) commercial website.
B) collaborative website.
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A(n) ________ is a company, university, or nonprofit organization that supports promising businesses in their initial stages of development.
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B) entrepreneur
C) incubator
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The most common EC project on the Internet is the information portal.
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A corporate collaboration system is a customer service approach that focuses on building long-term and sustainable customer relationships that add value for the customer and the company.
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Up-to-the-minute dynamic content is what attracts new and returning customers ("eyeballs") and makes them stay longer ("stickiness"), which builds customer loyalty.
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An informational Web site provides opportunities for the customers and the business to communicate and share information.
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Business process management (BPM) systems monitor the execution of the business processes so that managers can analyze and change processes in response to data, rather than on just a hunch.
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Organizational transformation is a comprehensive concept that implies not only a major change, but also a sharp break from the past.
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There is a serious downside for start-up businesses that acquire venture capital because they lose control over the business.
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An important source of financial support or direct funding for pre-VC (venture capital) firms is an incubator.
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Options for acquiring storefronts include each of the following except
A) build them from scratch.
B) join a mall.
C) build them from components.
D) build them from templates or storebuilders.
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The quality and usefulness of the user's experience when interacting with the website best defines
A) credibility.
B) feasibility.
C) usability.
D) efficiency.
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Potential benefits of telecommuting or virtual work for community and society include
A) allows the movement of job opportunities to areas of high unemployment.
B) increases employment.
C) reduces traffic-related pollution and congestion.
D) all of the above.
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A) a name typed at the end of an e-mail message by the sender.
B) a digitized image of a handwritten signature attached to an electronic document.
C) a secret code or PIN to identify the sender to the recipient.
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EC sellers need to protect against fraud and each of the following except
A) public keys.
B) customers who deny that they placed an order.
C) customers who give false credit card or bad check information in payment for products and services provided.
D) use of their name by imposter sellers.
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Important EC issues include
A) time and place.
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Discovery in civil litigation that deals with information in electronic format best describes
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Which of the following intellectual property laws protects inventions and discoveries?
A) patent law
B) trade secret law
C) law of licensing
D) trademark law
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Which of the following intellectual property laws protects confidential business information?
A) patent law
B) trademark law
C) law of licensing
D) trade secret law
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An exclusive right of the author or creator of a book, movie, musical composition, or other artistic property to print, copy, sell, license, distribute, transform to another medium, translate, record, perform, or otherwise use best definesA) patent.B) copyright.C) fair use.D) trademark law.
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A) citizenship
B) job description
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Digital technologies make it possible to produce and distribute a high-quality duplicate of any digital recording with minimal effort and cost.