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Question
The Manager as a Person
Which of the following statements demonstrates that Amanda, the general manager of Waterworks Ltd., has high emotional intelligence?
A. She has trouble handling her own moods satisfactorily.
B. She is able to interpret the moods of her employees with no difficulty.
C. She cannot identify or manage the moods of her employees.
D. Her emotions often interfere with her decision making.
E. She cannot understand the frustrations and challenges her employees sometimes face.
Answer
This answer is hidden. It contains 124 characters.
Related questions
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Define restructuring. Discuss the positive and negative effects of restructuring.
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The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers.
A. empowerment
B. competitive advantage
C. diversification
D. stratification
E. managerial control
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A. task assessment.
B. insourcing.
C. restructuring.
D. outsourcing.
E. empowerment.
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The ability to analyze and diagnose a situation and to distinguish between cause and effect is a:
A. human skill.
B. negotiation skill.
C. technical skill.
D. conceptual skill.
E. structural skill.
Q:
Which of the following is a primary concern of top managers?
A. Supervising nonmanagerial employees
B. Training, motivating, and rewarding salespeople
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E. Deciding which goods a company should produce
Q:
Which of the following is true of first-line managers?
A. They are responsible for finding the best way to organize human and other resources to achieve organizational goals.
B. They work in all departments or functions of an organization.
C. They make specific decisions about the production of goods and services.
D. They evaluate whether the organizations goals are appropriate.
E. They instruct top managers on the suitability of organizational goals.
Q:
In _____, managers evaluate how well the organization is accomplishing its goals.
A. leading
B. planning
C. organizing
D. disseminating
E. controlling
Q:
In which of the following managerial tasks are work relationships restructured to facilitate the interaction and cooperative efforts of organizational members, all of whom strive to achieve organizational goals?
A. Planning
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C. Reviewing
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Q:
Which of the following is an element of planning?
A. Encouraging all employees to perform at a high level to help the organization achieve its vision and goals
B. Using power, personality, and communication skills to coordinate the activities of people and groups
C. Establishing alliances between different organizations to share resources and produce new goods and services
D. Deciding which goals the organization will pursue and what strategies will achieve those goals
E. Organizing people into departments according to the kinds of job-specific tasks they perform
Q:
Which of the following does planning involve in an organization?
A. Establishing task relationships that allow people to work together
B. Developing strategies for how to achieve high performance
C. Motivating individuals to achieve organizational goals
D. Establishing accurate measuring and monitoring systems
E. Measuring how well the organization has achieved its goals
Q:
The Manager as a Person Emily is seldom in a bad mood and is always optimistic about herself and others. It can be said that Emily is low on _____.
A. negative affectivity
B. agreeableness
C. affiliation
D. positive affectivity
E. extraversion
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The Manager as a Person _____ is the tendency to be highly critical of oneself and of others.
A. Agreeableness
B. Extraversion
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D. Affiliation
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A. extraversion
B. introversion
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A. A mechanistic structure
B. A formal structure
C. A bureaucratic structure
D. An oligarchic structure
E. An organic structure
Q:
EZtronics approach to management is consistent with Theory Y because:
A. managers at EZtronics control workers behavior by means of rewards and punishments.
B. managers at EZtronics closely supervise their subordinates.
C. managers at EZtronics do not believe in giving workers any autonomy in solving problems.
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B. If workers have the relevant knowledge, then workers, rather than managers, should be in control of the work process itself.
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E. Managers formal authority deriving from their position in the hierarchy should decide who will lead at any particular moment.
Q:
According to Henri Fayol, discipline refers to:
A. the ability to act on ones own without direction from a superior.
B. shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group.
C. the justice, impartiality, and fairness to which all organizational members are entitled.
D. the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities.
E. Stability of tenure of personnel
Q:
The Manager as a Person Which of the following rites internalizes the norms and values of an organization within an employee?
A. Rites of passage
B. Rites of integration
C. Rites of inclusion
D. Rites of acceptance
E. Rites of enhancement
Q:
The Manager as a Person Which of the following is an instrumental value?
A. Contentedness
B. Salvation
C. Social recognition
D. Responsibility
E. Freedom
Q:
The Manager as a Person Which of the following is a terminal value?
A. Ambition
B. Honesty
C. Freedom
D. Courage
E. Responsibility
Q:
The Manager as a Person Kenneth, the CEO of Dewberry Inc., is very particular about establishing and maintaining good interpersonal relations with his employees. He also has high standards for personal excellence and works hard to accomplish his goals. According to McClelland, this indicates that Kenneth has a _____.
A. high need for power and low need for affiliation
B. high need for control and low need for affiliation
C. high need for power and low need for achievement
D. high need for affiliation and high need for achievement
E. low need for power and low need for achievement
Q:
The Manager as a Person According to McClelland, the extent to which a person is concerned with being liked and having others get along well with one another is called _____.
A. the need for power
B. the need for control
C. the need for independence
D. the need for achievement
E. the need for affiliation
Q:
The Manager as a Person According to McClelland, the extent to which people have strong desires to perform challenging tasks and to meet personal standards of excellence is known as _____.
A. the need for affiliation
B. the need for achievement
C. the need for power
D. the need for acceptance
E. the need for solidarity
Q:
The Manager as a Person People with an external locus of control _____.
A. believe that outside forces are responsible for what happens to and around them
B. believe that their actions always make a difference
C. believe that they themselves are responsible for the events in their life
D. tend to solve problems easily
E. tend to be highly ethical and extremely helpful
Q:
The amount of time that managers spend planning and organizing resources decreases as they ascend the hierarchy within the organization.
A. True
B. False