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Question
The owner of a small car dealership wanted to find a way to discourage the amount of horizontal communication that was occurring among salesmen because he (mistakenly) thought their conversations were reducing the company's sales levels. He implemented a bonus plan that required sales personnel to compete against one another to keep their jobs. In the above example, which of the following forms of discouragement is the owner using to limit horizontal communication at his company?
A. rivalry
B. specialization
C. information overload
D. physical barriers
Answer
This answer is hidden. It contains 69 characters.
Related questions
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