Question


The primary responsibility of order takers is to
A. preach the benefits of a new product or service to a customer rather than close the sale.
B. build market share in a sales territory.
C. convince a customer from a competitor to switch to the firm's product or brand.
D. preserve ongoing relationships with existing customers and maintain sales.
E. create a sense of goodwill not only to the brand but also to the entire product mix of the firm.

Answer

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