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Question
The question "Can you tell me about your most recent experience in a positive customer situation?" is an example of a:a. a direct question
b. a reflective question
c. an open-ended question
d. a situational question
Answer
This answer is hidden. It contains 1 characters.
Related questions
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Which of the following is not a step in meeting affirmative action guidelines;
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Quid quo pro sexual harassment means that:
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Interpersonal distance do not vary for people from different cultures.
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b. The organization and the IRS
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In a learning organization:
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In organizational development, a cooperative agreement between unions and management:a. takes the place of the labor contractb. give the unions what they what with nothing given back on the part of the unionsc. is not needed - management runs the organizationd. requires trust on both sides - but is essential for organizational change to take place in a unionized organization
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b. The trainee mentally rehearsing what is being learned
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Individuals with low levels of cognitive playfulness are more affected by positive feedback than individuals with high levels of cognitive playfulness.
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Expert performance is being very good at almost everything
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ATI is the attitude treatment interaction theory
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Interference refers to things you learned before the training session or information received after the training.
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Learning is defined a short-term change in behavior: