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Question
The receiver usually will give more weight to behavioral actions than to verbal messages when verbal and nonverbal messages are contradictory.
a. True
b. False
Answer
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Related questions
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List the four steps in the feedback control model.
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Contingency factors that can influence the success of a TQM program in a negative way include all of the following, EXCEPT:
a. tasks make high skill demands on employees.
b. management expectations are unrealistically high.
c. middle managers are dissatisfied about loss of authority.
d. workers are dissatisfied with other aspects of organizational life.
e. managers wait for big, dramatic innovations.
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According to the control model, after establishing standards of performance, the manager should:
a. compare performance to standards.
b. get the standards approved by the supervisors and subordinates.
c. measure actual performance.
d. take corrective action.
e. provide feedback.
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a. Russia
b. Nigeria
c. Mexico
d. Germany
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a. Matrix control
b. Hierarchical control
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The income statement shows revenues coming into the organization from all sources and subtracts all expenses.
a. True
b. False
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Discuss the determinants of team cohesiveness and its consequences.
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List three factors that can cause people to engage in conflict.
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The __________ stage of development is a period of orientation and getting acquainted.
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a. Encourage
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Which of the following statements is true?
a. Morale is higher in cohesive teams.
b. Productivity is lower in cohesive teams.
c. Satisfaction is lower in cohesive teams.
d. Morale always suffers in cohesive teams.
e. Absenteeism rates are substantially higher with cohesive teams.
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a. Harmonize
b. Seek information
c. Initiate ideas
d. Reduce tension
e. Compromise
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Fred, a software engineer, is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Freds role fulfills which of the following virtual team practices?
a. Using technology to build relationships
b. Shaping culture through technology
c. Monitoring progress and rewards
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a. True
b. False
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Team cohesiveness does not necessarily lead to higher team productivity.
a. True
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a. True
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a. True
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a. True
b. False
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Virtual and global teams are particularly prone to communication breakdowns.
a. True
b. False
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a. True
b. False
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Reengineering basically means preserving the past by establishing the sequence of activities by how work was done.
a. True
b. False
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a. True
b. False
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Compare decision conditions of certainty, risk, uncertainty, and ambiguity.
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