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Question
The service economy is dominated by electronic transactions or .Answer
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Related questions
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Hierarchical ordering is a systems principle that implies that the functioning of one component of the system relies on other components of the system.
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The human resources approach to management includes communication which was not represented in earlier management approaches.
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a. relay assembly test room study
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Human relations principles argue that
a. satisfaction of higher-order needs leads directly to productivity.
b. productivity leads directly to satisfaction of higher-order needs.
c. satisfaction of higher-order needs leads directly to job satisfaction.
d. work factors directly impact job satisfaction.
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Which of the following is not a prototype management style as discussed by Blake and Mouton?
a. country club
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c. benevolent-authoritative
d. impoverished
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Blake and Mouton suggest that all managers should adopt a team management approach.
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Theory X and Theory Y involve the assumptions that managers hold about workers.
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Fayol proposes that within an organization, there should be an appointed place for each employee and task within the organization. This is the principle of
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The huge bonuses Wall Street executives receive, even in the face of the banking crisis of 2008, would be recommended by which of Fayol's principles?
a. organizational power
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The burning of fossil fuels has caused concentrations of to increase significantly in our atmosphere.
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"Green" companies a business opportunity for companies wanting to raise their level of environmental responsibility.
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The collapse of the U.S. sub-prime mortgage market and the reversal of the housing boom which then had a ripple effect around the world shows how much the interconnectedness of a ____ economy matter.a. globalb. domestically focusedc. stagnantd. national
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Jasprit is the new manager of Burger Barn. During his first meeting with his employees, he emphasized his many years of experience as a manager of fast food restaurants to assure the employees he knows what he is doing in a time of change. His message could most easily be studied through a ______ approach to communication.
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Organizations should be as complicated as the problem they seek to address.
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Coordinating the interaction between the federal government and local police to deal with
a terrorist threat is an organizational communication issue.
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The cost of clothing has increased due to outsourcing.
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Standing in line to get through security at an airport requires little need to control emotion.
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, or collective beliefs about how organizations work and how change happens, can be confirmed or disrupted during an organizational change.
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Reactions to organizational change by lower level employees that interfere with change implementation processes are calleda. the ownership tension.b. resistance.c. group feedback.d. valence responses.
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conflict lasts for a long time and is often very difficult to resolve.
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stereotypes are not viable explanations for understanding the impact of personal factors on choices about conflict resolution strategies.
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tactics are being used when a mediator attempts to secure information and clarify misunderstandings.
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In communicating dissent, one should
a. present persuasive direct factual appeals.
b. package dissent with a solution.
c. express ideas to someone who can make a difference.
d. all of the above
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Eleni works as a conflict arbitrator for the federal government. Her role differs from a management/union mediator because
a. Eleni is only able to facilitate disputes.
b. Eleni can make a binding decision about the conflict.
c. Eleni has no decision power.
d. Eleni can only be hired by nonunion shops.
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When a mediator uses procedural tactics, he or she will regulate the tone of the interaction.
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An arbitrator facilitates a dispute but holds no decision power.
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a. explicit
b. descriptive
c. vigilant
d. cultural
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The concerns an individual's sense of responsibility, autonomy, and cooperation within the participative system.
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is most concerned with tracking data and developing processess for cataloguing and retrieving those data.