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Question
The steps of the strategic management process are most effective if done sequentially in the order specified in the textbook.
a. True
b. False
Answer
This answer is hidden. It contains 48 characters.
Related questions
Q:
One of the few places in which guidelines for the handling and use of information exists is
a. the state of Maryland.
b. the health care field.
c. the consumer credit industry.
d. Japan.
Q:
The Privacy Act of 1974
a. was repealed by the USA Patriot Act of 2001.
b. restricts the use of personal information by private companies.
c. set controls on the right of government to collect, use, and share data about individuals.
d. set time limits for how long personal data could be maintained by government and private companies.
Q:
A loophole allowing employers to bypass the FCRA is
a. employment decision restrictions.
b. the interview process.
c. having adverse employment decisions made for reasons related to the background check.
d. employers can opt to do the background checks themselves.
Q:
The best protection employers can offer is to establish a zero-tolerance policy toward workplace violence against or by their employees.
a. True
b. False
Q:
Integrity tests, unlike the polygraph, are not subject to legal constraints on their use.
a. True
b. False
Q:
What advice would you give to management faced with a potential whistle-blowing situation? What should management do, and not do?
Q:
Watch one of the movies listed in Figure 17.5. Describe some of the difficulties the whistle-blower encountered as a result of his or her actions.
Q:
Contrast the roles of ombudsman and human resource manager.
Q:
An individual who reports to some outside party some wrongdoing that he or she knows or suspects his or her employer of committing is a(n)
a. informant.
b. corporate traitor.
c. whistle-blower.
d. muckraker.
Q:
An alternative dispute resolution method that allows the employee to be represented by an attorney in front of a neutral company executive is called
a. mediation.
b. arbitration.
c. a hearing procedure.
d. trial by fire.
Q:
Which of the following is not a requirement of a due process system?
a. It must follow rules and not be arbitrary.
b. It must be well documented.
c. It must be predictably effective.
d. It must be perceived as equitable.
Q:
Which of the following is not an action that managers should take when terminating employees?
a. Fire employees in a private space
b. Email the employee the termination
c. Preserve the employee's dignity
d. Use transparent criteria for layoffs
Q:
The exception that protects employees from being fired because they refuse to commit crimes or take advantage of privileges to which they are entitled by law is
a. common law.
b. the employee protection principle.
c. the public policy exception.
d. the fair employment loophole.
Q:
The idea that the relationship between a worker and employer is voluntary and can be terminated at any time, by either party, is the
a. employment-at-will doctrine.
b. due process principle.
c. corporate governance system.
d. arbitrary employment doctrine.
Q:
The belief that employees should only be discharged for good reasons is the
a. justice as fairness principle.
b. employment-at-will doctrine.
c. good cause norm.
d. sphere of justice principle.
Q:
Workers' rights provided through union contracts are established
a. by law.
b. through collective bargaining.
c. by the employer.
d. within an overarching framework of common law.
Q:
Private corporations have not had to recognize employee rights because
a. they are exempted from doing so by federal law.
b. society has honored the corporation's private property rights.
c. employees have never demanded them.
d. management has been separated from ownership.
Q:
All the following are true of the new social contract except
a. focus on teambuilding projects
b. communication through technology
c. pay that reflects contributions
d. loyalty to employer
Q:
The new social contract is being driven by
a. the employee rights movement.
b. technology.
c. deregulation.
d. global competition.
Q:
Whistle-blowing is primarily a due process issue.
a. True
b. False
Q:
The trend toward using Alternative Dispute Resolution (ADR) is growing.
a. True
b. False
Q:
Review the pros and cons of outsourcing.
Q:
Discuss how Transparency International fulfills its mission to deter and disclose corporate corruption around the world.
Q:
Employee ownership of a business whose former owners were considering shutting it down
a. almost always results in bankruptcy.
b. assures worker/owners continued employment.
c. in most cases, results in employees having to take significant wage and benefit reductions to make the business profitable.
d. forces workers to think like owners.
Q:
The direct linking of a business's product or service to a specified charity is
a. cause-related marketing.
b. a public purpose partnership.
c. cause branding.
d. a joint venture.
Q:
One way in which philanthropy can be made strategic is to
a. consult with a tax professional to get the maximum deductions.
b. bring contribution programs into sharper alignment with business endeavors.
c. distribute contributions as widely as possible.
d. eliminate contributions to inefficient non-profit organizations.
Q:
Benefits of employee volunteerism include all the following except
a. improves morale
b. creates quantifiable social impact
c. encourages teamwork
d. promotes leadership and skill development
Q:
Standards of excellence in corporate community involvement include all of the following except
a. leadership.
b. efficiency.
c. issues management.
d. relationship building.
Q:
Major recipients of health and human services giving are:
a. welfare agencies
b. hospitals
c. youth agencies
d. All of these.
Q:
Selection of projects for a community action program grows out of
a. an application process.
b. matching community needs with company resources.
c. needs identified by board members.
d. grassroots lobbying efforts.