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Question
Thomas is a senior sales manager at Rue and West Bros., a furniture company. The company received a series of complaints regarding the last few batches of delivery. The CEO of Rue and West Bros. sent an e-mail to Thomas asking him to take care of the complaints immediately. In this scenario, which of the following replies would be considered an idiom?
a. Ill find the reason behind the latest complaints and inform you.
b. Ill look into the matter immediately.
c. The complaints will be taken care of soon.
d. Ill sort the complaints at the drop of a hat.
Answer
This answer is hidden. It contains 253 characters.
Related questions
Q:
Idiomatic language
Incorrect
Inclusive language
Correct
Pragmatic language
Incorrect
Specific language
Incorrect
aids in improving linguistic sensitivity.
a. Idiomatic language
b. Inclusive language
c. Pragmatic language
d. Specific language
Q:
Laura said to Adam, "I need a few suggestions regarding work." Then, she added, "I need suggestions on how to compute a quarterly report of the new sales team." In this scenario, Laura uses _____.
a. denotative language
b. abstract language
c. specific language
d. concrete language
Q:
_____ is the implicit additional meaning we associate with a word.
a. Indication
b. Extension
c. Formation
d. Connotation
Q:
Which of the following statements best defines the term phonology?
a. It refers to the implicit additional meaning people associate with a word.
b. It is the study of a unique form of language spoken by a specific group of people.
c. It refers to the sounds used to pronounce words.
d. It is the study of word origins and root words.
Q:
Each language is different from other languages in its fundamentals and purposes.
a. True
b. False
Q:
Briefly explain the five processes of active listening.
Q:
Listening as a(n) affective
Incorrect
physiological
Incorrect
behavioral
Correct
physiological
Incorrect
process involves responding with verbal and nonverbal feedback.
a. affective
b. physiological
c. behavioral
d. physiological
Q:
Elsa frequently attends conferences and public meetings. She wants to be constructive while she criticizes speakers. In this scenario, which of the following can Elsa do?
a. She can cite something positive before offering her comments.
b. She can assert the superiority of the strength of her expertise.
c. She can use "you" language while speaking to the speaker.
d. She can provide a generalized criticism rather than pointing the specific parts.
Q:
Which of the following statements is true of paraphrasing?
a. It is a repetition of what a speaker has said.
b. It causes a listener to forget a speakers message.
c. It becomes necessary when communicating long and complex messages.
d. It is a listeners effort to look at things from another persons point of view.
Q:
Maurice is a high-school science teacher. Whenever she begins her class, she says to her students, "Close your books. Keep your personal stuff inside your bag. Sit upright. Face the board." In this scenario, Maurice is involved in:
a. making her students physically ready to listen.
b. identifying the main topic of discussion.
c. observing students nonverbal cues.
d. empathizing with her students.
Q:
Which of the following statements best defines people-oriented listeners?
a. They focus on the feelings their conversational partners may have about what they are saying.
b. They focus on the ultimate point a speaker is trying to make.
c. They focus on and evaluate the facts and evidence.
d. They prefer brief and hurried conversations and often use nonverbal and verbal cues to signal that their partner needs to be more concise.
Q:
The _____ is the surge of anxiety we feel as we begin delivering a speech.
a. anticipation phase
b. confrontation phase
c. adaptation phase
d. orientation phase
Q:
Speaking notes do not include cues about delivery.
a. True
b. False
Q:
A monotone is achieved by changing pitch, volume, and rate; stressing certain words; and using pauses strategically.
a. True
b. False
Q:
Delivery is how a message is communicated orally and visually through the use of voice and body.
a. True
b. False
Q:
Public speaking apprehension is the level of fear we experience when anticipating or actually speaking to an audience.
a. True
b. False
Q:
What is a language? Discuss the various components of a language, and explain the reasons behind distinctions of communities based on language.
Q:
When a person uses words like "mumbles," "whispers," "blusters," or "drones," instead of "speaks in a weird way," the person uses idiomatic language
Incorrect
concrete language
Correct
inclusive language
Incorrect
pragmatic language
Incorrect
.
a. idiomatic language
b. concrete language
c. inclusive language
d. pragmatic language
Q:
_____ varies according to the norms of a particular culture or co-culture.
a. Plain meaning
b. Literal meaning
c. Sociolinguistic meaning
d. Denotative meaning
Q:
Derek was unable to go to work as he had a fever. He informed his boss over a call and his boss asked him to take the day off. This scenario reflects _____.
a. an argument
b. a monologue
c. a speech act
d. nonverbal communication
Q:
_____ does not use words that apply only to one sex, race, or other group as though they represent everyone.
a. Concrete language
b. Colloquial language
c. Inclusive language
d. Specific language
Q:
A(n) _____ is a unique form of a general language spoken by a specific culture or co-culture.
a. accent
b. dialect
c. syntax
d. idiolect
Q:
A(n) _____ is a complete unit of talk bounded by a speakers silence.
a. utterance
b. syllable
c. letter
d. morpheme
Q:
A languages lexicon refers to a collection of words and expressions.
a. True
b. False
Q:
Explain listening style and the types of listeners. List the characteristics of each type of listeners that differentiates them from the other types.
Q:
When we experience an emotional response parallel to another persons actual or anticipated display of emotion, it is termed as _____.
a. empathic responsiveness
b. perspective taking
c. mirroring
d. sympathy
Q:
A content paraphrase focuses on:
a. the denotative meaning of a message.
b. how a listener feels about a message.
c. the unconscious process of receiving a message.
d. how a speaker sounds when he or she speaks.
Q:
_____ prefer brief and hurried conversations and often use nonverbal and verbal cues to signal that their partner needs to be more concise.
a. Time-oriented listeners
b. Action-oriented listeners
c. Content-oriented listeners
d. People-oriented listeners
Q:
Which of the following statements is true of listening apprehension?
a. It helps one in attentively focusing on a message.
b. It increases with the intensity of a message.
c. It is not dependent on any factor other than the message.
d. It increases when one worries about misinterpreting a message.
Q:
Unlike listening, hearing is a(n):
a. physiological process that is mainly concerned with human body.
b. affective process that motivates a person to attend to a message.
c. cognitive process that includes understanding and interpreting a message.
d. behavioral process that is related to responding with a feedback.