Question

Tibbetts left a television with Quick Fix, Inc., for repair. Quick Fix made tests and diagnosed the problem but never began the actual repairs. Nothing was done on the set for more than three months. After repeated telephone calls demanding that the work be done, Tibbetts asked for the return of the set. Quick Fix refused to give up the set unless Tibbetts paid for the time spent on making the tests. Discuss the case.

Answer

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