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Question
To change the culture of any work environment, the nurse as a leader can promote innovation and minimize resistance through which of the following?
1. Demanding staff listen to rationale behind the changes
2. Planning a strategy to support people and process changes
3. Asking staff to trust their colleagues
4. Understanding that the change is for their benefit
Answer
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Related questions
Q:
Which form of training would best fit the needs of a night shift worker (11 p.m. to 7 a.m.)?
1. An online tutorial that can be accessed when it fits worker's time off
2. A Listserv set up for e-mail comments and questions
3. A three-hour video that can be run during the worker's shift
4. A full-day workshop that starts shortly after the end of the shift
Q:
To be effective users of a new documentation system, the staff must be trained. Which shows the most effective use of training for a new computer system?
1. A training environment is set up off site.
2. Training is scheduled during the normal workday.
3. Training is provided with actual live software.
4. Actual client data are stored in the training system.
Q:
Communication during the maintenance phase of the system's life cycle is crucial. Which of the following is most beneficial to the organization during the maintenance phase?
1. A newsletter for users is posted yearly in accessible sites for new information
2. A help desk provides 24/7 telephone user support for employees
3. Users given internet access and procedure manual to troubleshoot problems
4. A list of frequently asked questions (FAQs) posted on a password protected site
Q:
The ongoing maintenance of the technical issues is the role of which of the following departments?
1. Nursing
2. Information services department
3. Computer programmers
4. Vice president of technology
Q:
Implementation of any system can be facilitated by the committee's understanding of the amount of time that is needed to successfully complete the project. To that end, what is an important staffing concept for administration to consider when appointing members to a technology committee?
1. Committee member must equally divide duties to complete tasks.
2. Committee members should meet more than once a week to complete tasks.
3. All member of the committee need a comprehensive technology background.
4. Relevant committee members can be given alternate work assignments to accommodate the increase in committee work.
Q:
Which of the following critical elements apply to the development of the timeline prior to implementation of the system?
Standard Text: Select all that apply.
1. Necessary tasks
2. Scope of each task
3. The members' roles and responsibilities in accomplishing the tasks
4. Driving forces of the market
5. Development of crib sheets
Q:
When selecting the chair of the technology committee who is charged with leading the committee members and decision making regarding implementation of the new system, the best person suited for this role would be which of the following?
1. The vice president of nursing
2. Informatics nurse specialist
3. Information technology programmer
4. Staff nurses affected by the system implementation
Q:
Which of the following is not an example of a function?
1. Upgrading
2. Order entry
3. Results reporting
4. Documentation
Q:
Which of the following best defines data dictionaries?
1. Data dictionaries contain lists and definitions of all terms used.
2. Data dictionaries contain actual data.
3. Data dictionaries have nothing to do with data quality.
4. Data dictionaries can be found in the nursing office.
Q:
Which of the following individuals are important members of the strategic planning initiative?
Standard Text: Select all that apply.
1. Chief executive officer
2. Project manager
3. Chief information officer
4. Chief strategy officer
5. Nurse informatics specialist
Q:
Which of the following is the best definition of strategic planning?
1. Strategic planning is defined as a chaotic approach to organizational change.
2. Strategic planning is defined as a series of sequential steps leading to individualized goals.
3. Strategic planning is defined as a plan devoid of a mission and goals.
4. Strategic planning is defined as the process of determining what an organization wants to be in the future and planning how it will get there.
Q:
Which phrase best fits an organization's mission statement?
1. To develop wellness service clinics in an urban area in the Midwest
2. To promote educational activities related to caring for the sick and injured
3. To build a unit for clients with chronic obstructive pulmonary disease
4. To expand home care services in the rural area in the Southeast
Q:
The broad goals of usability are to promote acceptance and use of systems through improved interactive systems, software, developing new kinds of applications to support specific work, and promoting job optimization with the use of information systems. A user interface can effectively disappear if which of the following is correct?
1. The system is designed well.
2. The system has multiple partners.
3. The system has a comprehensive set of instructions.
4. The system has little to no downtime.
Q:
Techno-H has been selected for as the vendor focused on the technology update for Tall Trees Hospital. Now that the vendor has been chosen, the staff have discovered a number of additional upgrades that they would like added to the contract. Which of the following statements would be considered reasonable requests?
Standard Text: Select all that apply.
1. Increased technological support during implementation phase
2. Workshops led by vendor during off shifts
3. Provide user friendly help manuals
4. Vendor representative demonstrates live system.
5. Request price reduction after contract has been negotiated.
Q:
The pediatric technology committee has determined the need for enhanced bedside technology for ventilated patients. After a lengthy review process, the committee continues to debate the "musts" and "needs" of the new system. The best way to facilitate complex decision making is through the development of which of the following?
1. Strategic planning
2. A timeline
3. Conflict resolution skills
4. Weighted scoring tool
Q:
Which of the following phases is the first step of the information system life cycle?
1. Implementation
2. Needs assessment
3. System selection
4. Maintenance
Q:
Which of the following answers best represents the use of a Gantt chart?
1. A Gantt chart is a horizontal bar chart used to illustrate the start and finish dates of the elements of a project.
2. A Gantt chart is useful in the creation of a RFP.
3. A Gantt chart controls the strategic planning process.
4. A Gantt chart is an essential document presented to all stakeholders.
Q:
How long did Melanson, Lindeman, and Jarolim (2007) note that it would take from the time that a committee is formed until a health care information system selection is finalized?
1. 14 months
2. Two years
3. Six months
4. Three years
Q:
The methodology to assure the request for proposal (RFP) is structured to ensure successful system selection includes which of the following criteria?
1. Develop well constructed questions
2. Create a long list of elaborate questions
3. Request a quick review of the organization's needs
4. Selection of the final team to implement the system
5. Randomly ranked requirements
Q:
The _________________ of an information systems training evaluation strategy is to collect subjective participant feedback about the learning experience, identify pre- and post-training skill gaps, and measure knowledge and performance of the stated learning objectives.
Standard Text:
Q:
Which of the following methods can be incorporated when planning training programs that may alleviate anxiety among the staff?
Standard Text: Select all that apply.
1. Hands-on demonstration
2. Bulletin board messages
3. Use of tent cards
4. Review of newsletter articles
5. Administrative role modeling
Q:
Which of the following describes the use of an advanced organizer?
1. The use of an advanced organizer is a way to guide the instruction, manage time, and allow for logical breaks in the classroom instruction.
2. The use of an advanced organizer is a methodological approach to patient care.
3. The use of an advanced organizer is a tethered health information systems.
4. The use of an advanced organizer is an excellent way to prepare novice nurses for their role at the point of care.
Q:
Which of the following factors should be considered when selecting a training site?
Standard Text: Select all that apply.
1. Classroom cost
2. Network connectivity
3. Classroom capacity
4. Training environment
5. Cabling and wiring
Q:
_________________________ is a process approach that allows for a full range of evaluation tools, technology, and techniques.
Standard Text:
Q:
There is an increased amount of health care information on the Internet. Not all of the websites are accurate or have updated information. Therefore, the health care consumer must do which of the following?
1. Discuss health care information found on the Internet with friends and neighbors.
2. Consider anything published online to be accurate.
3. Understand that any website published within the last five years to be up to date.
4. Evaluate the website's credibility through a careful analysis of the content's accuracy.
Q:
Ferguson (2002) describes levels in which online health care consumers or e-patients access and use health-related information. Which of the following are considered a level of access?
Standard Text: Select all that apply.
1. Search for information on Internet
2. Seek guidance from online patient-helper
3. Use the paid services of online medical advisors and consultants
4. Receive one-way electronic messages from their clinicians
5. E-mail family and friends seeking information, advice, and support.
Q:
Nurses with information technology experience are in greater demand as more organizations incorporate the use of the electronic health record and computerized order entry. Which of the following are considered skills and/or competencies for nurses to develop to prepare for the changes in health care?
Standard Text: Select all that apply.
1. Collaboration and communication
2. Organizational and interpersonal skills
3. Ability to review, critique, and evaluate evidence available through clinical practice guidelines and research
4. Aptitude for translating clinical practice recommendations into algorithms
5. Proficiency to disseminate research findings
Q:
Which of the following statements best describes the use of a clicker?
1. A clicker is a handheld device that beams information showing the response to specific, real time questions projected overhead to a group of students to a receiver on the instructor's computer which transforms the data into a chart detailing the responses.
2. A clicker beams information to the class about a current event.
3. A clicker is not useful in measuring knowledge.
4. A clicker is not a valuable educational tool.
Q:
Which of the following computer related technology tools may be used in a variety of ways to support and enrich education?
Standard Text: Select all that apply.
1. Word-processing software allows the instructor to prepare student handouts.
2. Slide presentation software offers the ability to create presentations and audio-visual aids.
3. Spreadsheets or course management tools assist in the maintenance of attendance records and grades.
4. Course management system (CMS) tools offer tools to develop, administer, and score examinations and provide formative evaluation tools.
5. Communication tools such as Weblogs (blogs) answer student questions and provide feedback to students on their progress.
Q:
Which health risk related to computer use has been best documented?
1. Miscarriage or sterility
2. Ulnar nerve syndrome
3. Carpal tunnel syndrome
4. Cataracts