Question

To clearly and kindly say no, do all of the following except

A) use phrases such as, "Much as I would like to help you."

B) deemphasize the bad news.

C) imply that you might change your mind (even if you know the decision is final).

D) tell the audience what you can or will do rather than what you cannot or will not do.

E) use a respectful tone.

Answer

This answer is hidden. It contains 328 characters.