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Question
Trendy Garb is a retail store that sells women's apparel. The store has comprehensive rules, policies, and procedures for matters relating to customer complaints and product returns. Hence, when faced with either of these situations, the store manager simply needs to refer to these guidelines and proceed accordingly. This is an example of a(n) ________.
A) overlapping responsibility
B) nonprogrammed decision
C) rule of thumb
D) decision tree
E) programmed decision
Answer
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